Customer Service Collaboration: Small Teams, Big Impact!
The Groove Blog
OCTOBER 4, 2024
Ever had that sinking feeling when a customer calls back, more frustrated than before, because they got different answers from two of your service agents? Or witnessed a straightforward issue transform into a complicated one due to misplaced information? As a small business owner, you know these customer service communication hiccups can quickly turn into […] The post Customer Service Collaboration: Small Teams, Big Impact!
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