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The company’s latest model uses a conversation’s historical context to facilitate natural, human-like conversational experiences. With the AI-powered voice generation industry projected to grow fourfold in the coming decade ( Market.Us report ) , investors are backing PlayAI. The two-year-old startup having served approximately 40,000 customers announced the closing of a $21 million Seed funding round to support its AI speech models and an AI voice agent platform.
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AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Chungbuk National University (CBNU) today announces the purchase of its first quantum computer from IQM Quantum Computers (IQM), a global leader in designing, building, and selling superconducting quantum computers, aimed at driving quantum research and education programming while preparing students for the quantum workforce. Read more here.
Your customer service department is at their wits’ end. They’re small and not capable of providing the same proactive customer service as larger teams. It feels like they’re losing a battle against their own software – firefighting technical issues, but never able to see past the smoke. You know there’s got to be a better […] The post 3 Tips for Successfully Implementing Predictive Customer Service appeared first on Groove Blog.
Your customer service department is at their wits’ end. They’re small and not capable of providing the same proactive customer service as larger teams. It feels like they’re losing a battle against their own software – firefighting technical issues, but never able to see past the smoke. You know there’s got to be a better […] The post 3 Tips for Successfully Implementing Predictive Customer Service appeared first on Groove Blog.
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Customer expectations are higher than ever. Shoppers and software users expect personalized service, speed, and efficiency. At the same time, they have a tarnished view of AI chatbots as “impersonal” and “ineffectual” solely because of past negative experiences. Most of my friends and family have all dealt with inaccessible support; stonewalled behind scripted chatbots that […] The post How To Build an AI Powered Customer Support Strategy appeared first on Groove Blog.
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Email marketing can be a highly effective tool for small businesses, allowing them to engage with customers, build brand loyalty, and drive sales. To make the most of this strategy, small businesses should focus on a few key best practices. First and foremost, building a targeted email list is crucial. Rather than purchasing email lists, which can lead to low engagement and high unsubscribe rates, businesses should aim to capture emails organically through sign-up forms on their website, social
Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
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Tala, the world’s first fintech company for the Global Majority, has achieved a significant milestone by reaching 10 million customers across three continents while providing 40 million loans totaling more than Php 293 billion or USD 5 billion worth of loans so far.
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