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Document onboarding startup Flatfile nabs $50M from investors, including Workday

TechCrunch

” Flatfile competes with incumbents like Textract, Amazon’s service that can automatically extract text and data from scanned documents, and Microsoft’s data onboarding tool Form Recognizer. “This investment will be used to expand and support Flatfile’s fastest growing segment: global enterprise companies.

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Ushur, which aims to automate aspects of the customer experience, raises $50M

TechCrunch

The startup provides dashboards from where users can build AI-powered workflows for tasks like claims processing, customer support and appointment scheduling, letting organizations automate both business processes and front-office, customer-facing tasks (if the sales pitch is to be believed). After all, Jiffy.ai

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These Y Combinator-backed startups are trying to build ‘ChatGPT for X’

TechCrunch

Yuma’s platform provides ChatGPT-like AI systems that integrate with help desk software, suggesting drafts of replies to customer tickets that are both “relevant and customized to the support agents” (in theory). “ But they all have one thing in common: they all hate customer support.

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NeuReality lands $35M to bring AI accelerator chips to market

TechCrunch

And on the incumbent side, Google’s competing for dominance with its tensor processing units (TPUs) while Amazon’s betting on Inferentia. It is also set to allow large-scale users such as ‘hyperscalers’ and next-wave data center customers to support their growing scale of AI usage.”

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6 VCs explain why embedded insurance isn’t the only hot opportunity in insurtech

TechCrunch

. “There is a lot more to expect from these generative AI solutions not only to smoothen the engagement with customers, but also to get a sense of customers’ risks, collect documents in the claim process, or maybe deliver reporting to the regulator. We are clearly in the early days, whatever the industry!”

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Textio’s Founder Kieran Snyder on the Two Advantages Startups Have in AI (While Remaining Skeptical Of The Funding Gold Rush)

Hunter Walk

I was publishing quite a bit of original research about bias in workplace documents like performance reviews and job posts, a bunch of it went viral, and I got to know a lot of people who eventually became Textio customers. I love working with customers to support them in meeting their goals. This work is my zone of excellence.

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A court decision in favor of startup UpCodes may help shape open access to the law

TechCrunch

You can’t make a business model out of owning the legal rules that citizens have to follow; you have to find some other way to support your business which ICC has done, by getting revenue from program services.” Property data, statistics and other kinds of government data can also support new businesses.

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